Privacy Policy

This Notice explains how Travorium (“we,” “us,” “our”) collects, uses, discloses, and safeguards personal information when you visit our website (https://travorium.com/), use our services, or interact with us (the “Services”).

• Identifiers: name, email, phone, postal address, IP address, device IDs.
• Commercial/Order Data: membership tier, bookings, transactions, payment method tokens (handled by PCI-compliant processors), invoices, support history.
• Technical Data: device, browser, pages viewed, referring URLs, session data, approximate location.
• Preferences: marketing/communication choices, concierge selections.
• User Content: messages, reviews, uploads, forms.

We collect information directly from you, automatically via the Services, and from third parties (e.g., analytics providers, payment processors, travel suppliers, referral partners).

• Provide, maintain, and improve the Services and customer support.
• Process orders, subscriptions, and travel bookings; verify identity; prevent fraud and abuse.
• Communicate about accounts, bookings, updates, and marketing (you may opt out anytime).
• Comply with legal obligations and enforce our Terms & Conditions.
• Analyze usage to enhance performance and user experience.

GDPR Legal bases may include consent, contract performance, legitimate interests, and compliance with legal obligations.

• Service Providers (hosting, analytics, communications, support, payment processing).
• Travel Suppliers (airlines, hotels, car rentals, tour operators) to fulfill bookings—subject to their policies.
• Business Transfers (merger, acquisition, or asset sale).
• Legal & Safety (to comply with law, enforce terms, or protect rights/safety).

We and our partners use cookies, pixels, and similar technologies to operate and measure the Services. You can manage cookies through your browser settings; disabling some cookies may affect features.

• Essential (authentication, security, network management)
• Functional (preferences, performance)
• Analytics (traffic and usage measurement)
• Advertising/Retargeting (personalized ads, where applicable)

Interest-based advertising may be considered a “sale” or “sharing” of personal information under certain state laws. To opt out:

• Adjust cookie settings in your browser and on our site (if a consent banner is present).
• Email [email protected] with subject “Do Not Sell/Share Request” and include your name, account email, and device/browser used.

We do not knowingly sell or share personal information about individuals under 16 years of age.

We keep personal information only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; use the Services at your own risk and contact us if you suspect an issue.

• Marketing Choices: Unsubscribe from emails via the link in any message or by contacting us.
• GDPR (EEA/UK): Access, correction, deletion, restriction, portability, and objection; right to withdraw consent.
• U.S. State Laws (e.g., CA/VA/CO/CT/UT): Access, correction, deletion, portability, and opt-out of sale/share or targeted advertising where applicable.
• Appeals: If we decline a request, you may appeal by replying to our decision email.

Submit a Request: Email [email protected] with your name, contact information, and request type (access, deletion, correction, etc.). We may need to verify your identity.

Authorized Agents (California): Agents must provide proof of authorization; we may require you to verify your identity directly with us.

Our Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to request deletion.

Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.

We may update this Policy from time to time. Changes become effective upon posting with the updated “Effective date” above. If changes are material, we will provide additional notice as required by law.